"I bought shoes in the supermarket for a month and the soles of the shoes broke. But the supermarket didn't help me." The citizen Mr. Wang looked at his broken shoes and was helpless.

One month ago, Mr. Wang saw a pair of leather shoes in a supermarket in the downtown area. At the time of trying on, the shoes had a good feel and touched quality was good. Mr. Wang took a look at the price - 100 yuan, not expensive, so he bought it.

However, the good times were not very good. The new shoes were worn for only a month. The soles of the shoes suddenly broke down a few days ago. “I looked at the warranty list, which reads that if quality is a problem, it can be replaced within three months.” So, Mr. Wang took his shoes to the supermarket to find staff, but he walked for a few moments. Get a satisfactory answer.

The afternoon before yesterday, the reporter got in touch with the staff of the supermarket. The staff member said that the shoe had a quality problem and the supermarket had to contact the manufacturer. This took a certain amount of time, so it delayed the time for Mr. Wang to change shoes. He said that he will contact the factory as soon as possible to give Mr. Wang a satisfactory result.

Yesterday afternoon, Mr. Wang finally got a replacement new shoe.

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